Our exchange policy lasts 7 days and only applies to footwear received in the wrong sizes. Inspect your footwear immediately upon receipt and if in the wrong size, notify us immediately. To be eligible for an exchange, your item must be unused, unwashed and in the same condition that you received it. It must also be in the original packaging. Once the exchange is approved, you will receive a replacement in the right size or store credit of the same value for future purchases.